Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.
Maintenance Window: Start: 18/02/2026 11:59 PM AEDT End: 19/02/2026 02:00 AEDT Expected Downtime: Up to 10 minutes
Affected Services: -A subset of Vocus MetroEthernet services in NSW -A subset of Telstra EA Fibre services in NSW -Opticomm and NBN services in NSW/ACT
Affected customers will also receive an email detailing the specific impacted services.
If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.
Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted Jan 27, 2026 - 16:19 AEST
This scheduled maintenance affects: NSW Data (NSW - NBN, NSW - Opticomm, NSW - EA Fibre, NSW - Metro Ethernet) and ACT Data (ACT - NBN, ACT - Opticomm).